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”Customers don’t expect you to be perfect. They do expect you to fix things
when they go wrong.”
- Donald Porter V.P., British Airways
Technical support (also tech support) is a range of services providing assistance
with computer hardware, software, or other electronic or mechanical goods. In general,
technical support services attempt to help the user solve specific problems with
a product—rather than providing training, customization, or other support services.
Type of Tech Support:
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